The reference interview

the place of the practium in teaching reference interview techniques

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1 Neutral Questioning : a New Approach to the Reference Interview

Although courses in interpersonal communication are becoming more prevalent in education for librarianship, there appears to be no systematic approach to teaching librarians how to conduct the reference interview. One fundamental reason for this may be the lack of an appropriate theoretical model for teaching interview techniques. In essence, what is available to the educator is a great deal of...

Consumer Health Reference Interview: Ideas for Public Librarians

library - use instruction with individual users: should instruction be included in the reference interview

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JALDA's Interview with Peter Mühlhäusler

Peter Mühlhäusler is the Foundation Professor of Linguistics at the University of Adelaide, and Supernumerary Fellow of Linacre College, Oxford. He has taught at the Technical University of Berlin and in the University of Oxford. He is an active researcher in several areas of linguistics, including ecolinguistics, language planning, and language policy and language contact in the Australian-Pac...